privacy policy

Last updated: February 29, 2024

This Privacy Policy describes how Mill Valley Music Festival ("Mill Valley Music Festival", "we", "us", or "our") collects, uses, and shares information collected from users of our website located at https://www.millvalleymusicfest.com, (the "Website") and from attendees of our live music events. By accessing or using our Website or attending our events, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website or attend our events.

1. Information Collection:

a. **Information You Provide:** We may collect personal information that you voluntarily provide to us, such as your name, email address, and any other information you choose to provide when subscribing to our newsletter or purchasing tickets to our events.

b. **Information Automatically Collected:** When you visit our Website, we may automatically collect certain information about your device and usage of our Website using cookies, web beacons, and other tracking technologies. This may include your IP address, browser type, operating system, and browsing behavior.

2. Use of Information:

We may use the information we collect for the following purposes:

a. To communicate with you, including sending newsletters, event updates, and promotional materials.

b. To process ticket purchases and payments for our events.

c. To improve our Website and enhance user experience.

d. To analyze trends and gather demographic information about our users.

e. To comply with legal obligations and enforce our terms and policies.

3. Information Sharing:

We may share your information with third parties under the following circumstances:

a. With service providers who assist us in operating our Website, processing payments, or delivering newsletters and promotional materials.

b. With third-party ticketing platforms such as Tixr.com to facilitate ticket purchases for our events.

c. With law enforcement authorities or other third parties when required by law or to protect our rights or the rights of others.

4. Data Security:

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices:

a. You may opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in the email.

b. You may disable cookies or adjust your browser settings to limit the collection of information about your browsing activities.

6. Children's Privacy:

Our Website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last updated" date at the bottom of the page will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]

Thank you for using Mill Valley Music Festival! We appreciate your trust in us to handle your personal information responsibly.